Sometimes when I create an export, the progress bar on the screen never reaches 100% although the export itself successfully finishes. Why is that?

An export is a time consuming action, especially if you are exporting large fragments. The duration of this export may exceed the timeout period of ASP scripts. After this timeout, the webpage does not show any new information anymore, thus the progress bar stalls. You can change the ASP timeout value in IIS. Go to the IIS configuration, choose Default Web Site and right click on the virtual root "LogDepot". Choose properties, go to the "Vitual Directory" tab and click on "Configuration". In the next screen, choose the tab "App Options". There you see the setting "ASP script timeout". The default value is 90 seconds but this can be changed to 5 minutes or more without problems. Once changed, press 'OK'. In the next screen choose "select all" and press 'OK'. This will correct the progress bar failure.